We're here to help.

When to contact support

• You received an HNR message and want to confirm it's legitimate.
• You have questions about your arrears balance or reference number.
• You need help understanding a next step (deposit, plan, release).
• You are a creditor wanting to onboard your practice or organisation.
• You believe information linked to your case is incorrect or needs updating.

How to reach us

Choose the channel that suits you best.

Our privacy commitment

POPIA: Your personal information is processed lawfully and securely, and only what is needed to help resolve your account is used. You may request access or correction at any time.