Resolve arrears fairly and with dignity.

Our Approach

HNR by Custod-i is built on a simple idea: people deserve fairness, clarity, and dignity — even when they fall behind.

So our process is designed to give both sides confidence:

• Neutral handling of funds
• Clear expectations from the start
• Transparent steps for deposit and release
• Supportive, not punitive, communication

This is how we keep trust at the centre of arrears — and why good people choose us to help resolve them.

Get started

If you have an HNR reference number, you can use it to view your account, see what has been agreed, and confirm next steps.

Your information is handled securely and only used to help resolve your account.